Delivery & Installation

Delivery

We offer home delivery to every UK postcode (excluding Scottish Highlands, Scottish Islands, Channel Islands, the Isle of Man, Northern Ireland or the Republic of Ireland).

As a company we are constantly re-evaluating the current corona virus situation and our ability to offer our customers the best possible support and service. The safety and well-being of our staff, their families and of course our customers are our main priority. We will still need to adhere to social distancing guide lines so we ask that when the delivery team are inside your property you respect the guidelines and give them space to work.

We aim to deliver appliances within 3-5 working days, but this can vary due to circumstances out of our control.

All deliveries within 10 miles from our location is FREE and will be made by our own drivers.

All deliveries over 10 miles are chargeable at our standard rate and will normally be made through our trusted pallet courier Palletways. Pallet delivery is always a kerbside or doorstep delivery service which means customers would need to arrange for the item to be removed from the pallet and taken inside.

Please remember the products we deliver are often big and heavy items to lift, so when using our own drivers, where we are able to bring the appliance inside for you, there will be certain occasions when we may be unable to get it into your property. Lots of steps, narrow corridors, radiators and restricted parking are all things that may hinder our ability to deliver; it is your responsibility to ensure access to your property. In situations where we cannot gain access, we may be able to offer delivery to the nearest point possible e.g. your garage, so you can make arrangements to get the product in to your property. If we believe successful re-delivery is viable when you have taken the necessary measures, we will attempt another delivery, however we reserve the right to not re-attempt delivery; in this case we will always give you a full refund.

Failed deliveries as a result of the customer not being present at the delivery time, poor access or change of mind once the product has been despatched will still be charged and any re-delivery required thereafter charged again at the full rate.

If products are paid for by credit/debit card, we will deliver to the billing address of the card used to make payment.

Costs for delivery:

• Standard delivery in Greater Manchester From BL4 (up to 30 miles): Free (Ground Floor ONLY)
• Delivery beyond 30 miles: From £44
• Each additional item: +£25

Please Note

• We do not deliver American style double door fridges or range cookers upstairs, or lift over obstructions.
• Please make sure there is a clear route for the delivery drivers.
• Failed deliveries as a result of the customer not being present at the delivery time, poor access or change of mind once the product has been despatched will still be charged and any re-delivery required thereafter charged again at the full rate.
  

Installation - For Deliveries fulfilled by our own drivers only

Costs for Installation:

Prices are in addition to delivery costs (currently only for deliveries within Manchester & Greater Manchester Areas). Please Note all prices include installation and disconnection.

• Washer/Dishwasher +£15.00

*Please be aware that all fitting charges are for straight connection only, any additional work will be chargeable.*

Removal - For Deliveries fulfilled by our own drivers only

Cost For Removal (Applies to deliveries within 50 miles)

• Washer/Dishwasher +£20.00
• Electric Cooker +£20.00 (item must be disconnected prior to removal)
• Gas Cooker +£20.00 (item must be disconnected prior to removal)
• Dual Fuel Cooker +£20.00 (item must be disconnected prior to removal)
• Gas Range Cooker +£40.00 (item must be disconnected prior to removal)
• Duel Fuel Range Cooker +£40.00 (item must be disconnected prior to removal)
• Gas Hob +£10.00 (item must be disconnected prior to removal)
• Electric Hob +£10.00 (item must be disconnected prior to removal)
• Integrated Electric Oven +£20.00 (item must be disconnected prior to removal)
• Integrated Gas Oven +£20.00 (item must be disconnected prior to removal)
• Fridge Freezers +£25
• American Fridge Freezers +£40
  

Additional Services

• Fridge Freezer Door Reversal £15.00